INSIGHT / Events

Defining RPO: A buyer’s guide to the models in today’s market

Webinar held November 6, 2008
Presented by John Haworth, Consulting Principal, and Mike Steinig, Counsel, from Pillsbury Global Sourcing

RPO is a buzzword in the HRO marketplace today. Countless numbers of providers tout RPO capabilities, yet there is no one industry-recognized definition of the term. Like most buzzwords, RPO means different things to different people. Providers, customers, and potential customers run the risk of talking past each other in this nascent market without some work to establish what this concept actually means.

In this webinar you will learn what questions buyers will need to master as they consider RPO:
• What services are included in an RPO solution?
• How are RPO services delivered?
• Using what charging/pricing methodologies?
• How do we engage the RPO market?
• What contract challenges need to be overcome?

Please join John Haworth, Consulting Principal, and Mike Steinig, Counsel, from Pillsbury Global Sourcing for this informative webinar. Pillsbury, the largest outsourcing law firm, has helped many companies understand their own internal competencies, limitations, business cases and readiness for change, as well as guiding them through the process of understanding which of the provider models may be best fits for their circumstances.  Pillsbury’s unique model of domain and legal expertise delivered by the same team has led to success in a great many outsourcing contracts in ITO, BPO, HRO, and RPO specifically.

John Haworth, Consulting Principal -
Mr. Haworth is in his fourth year as head of the HRO consulting practice at Pillsbury Winthrop Shaw Pittman.  A true pioneer in the HR outsourcing field, his career milestones include establishing one of the first truly global internet-based human resource delivery systems for the Raytheon Company, the co-founding of Fidelity’s HRO business (the first full-service HR Payroll-Benefits outsourcing offering), establishing the first global BPO licensing program for PeopleSoft, and founding a $400M BPO operation for KPMG.  Mr. Haworth was most recently EVP at Kenexa (formerly BrassRing) where he headed strategy, business development, marketing, and international sales.

Michael A. Steinig, Counsel -
Mr. Steinig advises clients in complex and strategic technology and “business process” transactions.  He has assisted several large and medium-sized corporations with major outsourcing and other critical technology transactions, including full-scale outsourcing system integration, software licensing, application development and maintenance, hosting, and staff augmentation projects.  Recently, his practice has focused on various business process outsourcings, including finance and accounting, human resources, call centers and investment-related processes.