The inspiration for this blog was provided by one of my dearest and oldest friends, Gary Gershaw. Gary is a writer and director in California. His work is hilariously funny and never ceases to make me laugh out loud. His most recent project is “Makeover Mission: Homeless Edition”.
Every year, in my role at Pinstripe, I visit dozens and dozens of organizations to spread the Recruitment Process Outsourcing (RPO) word. I once aggregated the hiring volume of all my annual visits and it was well over 100,000 hires per year. While most of the companies I visit are middle of the road, I do get to see some of the best and worst hiring processes in North America. The opportunity to peak behind the talent acquisition curtain and see what’s really going on is truly one of the intellectual benefits of my job.
I always feel badly when I am confronted by a totally abhorrent talent acquisition process. In these situations, the concept of re-engineering is much too inconsequential to impart change. Every year I cross paths with a few select companies that need something really extreme. These companies need a complete makeover from top to bottom; wipe the slate clean and start all over; something so radical that at the end of the day the new hiring process will be unrecognizable to those familar with the former ways. This is always a very difficult recommendation and sometimes I am reluctant to be the one to share the news; however, it is always the honest and needed course of action. Suggesting anything less drastic would be disingenuous.
RPO can also learn a lot from Gary’s work.
In “Makeover Mission: Homeless Edition”, the main character’s (self-funded) journey, while sometimes uncomfortable and difficult, is truly a story of enlightenment, transformation, and heroics. Also, Gary’s unique perspective teaches us, it is much healthier to laugh at adversity then succumb to it. But then again, you have to check out Gary’s work to fully experience the makeover impact.
Tags: Gary Gershaw, Makeover Mission: Homeless Edition, Pinstripe, Recruitment Process Outsourcing, Talent acquisition








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