This discussion of social media and competitive advantage turned to trajectory and how social media tools and platforms allow for, and in fact encourage, new and different kinds of competition. As we’ve witnessed, trajectories that may have been flat can quickly turn upward on the wind of raving fans and buzz. SXSW was a mega-mall of ideas and innovation, social media and apps, big brands and startups. But as fast as trajectories can rise, companies, programs, products, apps, etc., can become roadkill, which reminds me of armadillos (seeing as we’re discussing SXSW in Texas!), but I’ll come back to that a little later.
Where Ford has its best practices right out on the web (slideshare, scribd, etc.), GM has been a little quieter. But don’t let that fool you. In terms of trajectory GM has put its pedal to the metal with recent efforts. So they won’t be the social media armadillos (aka roadkill) of the US auto industry, and Ford will have to work that much harder to keep innovating and keep the lead. Remember, winners can’t get complacent – EVER.
Now, if we look specifically at the social media race for best practices in social recruiting, we’ll find that there is NO winner in the auto industry. These companies are overlooking the recruiting opportunity beyond the marketing buzz. As a result, they are all roadkill compared to AT&T (HQ in TX, for those of you who don’t know), Agilent, Deloitte in New Zealand, Sodexo, DaVita, Zappos, and a select group of other like-minded early adopters.
Ladies and Gentlemen, the social recruiting track is wide open. You need to open her up and let ‘er rip. Please comment with your best practices in social recruiting, and we’ll catalog them and post them for all to view. The most innovative NEW social recruiting success story will win an iPad!!!@TheRecruiterGuy, @ImSoSarah and @jjbuss – are you up to helping judge the entries and determining the winner?
So back to the armadillos I mentioned earlier. Known as the world’s most recognizable roadkill (before impact, of course), armadillos are the butt of many jokes and much lore in Texas. Next week I’ll tell you my favorite, about a blue armadillo whose moniker, “the dude” pretty much sums up his philosophy on life. While I was in Texas during SXSW, I happened to get into a Twitter conversation with those dueling dudes of Detroit, Scott Monty and Christopher Barger. And since we were in Texas, we talked armadillos (by the way, @scottmonty and @cbarger, your armadillos are on the way). I’ve affectionately named them Barger and Monty… sounds more “Texan”! And stay tuned for next week’s post about the Blue Armadillo known as “the dude”.
Ford Motor Company gets a healthy and well-deserved share of praise for its outstanding use of social media and their organization-wide philosophy and approach. But, considering what General Motors‘ Chevrolet recently put in drive (sorry for the pun, but I couldn’t resist!) it appears they may not have the fast lane all to themselves for long.
For our readers who haven’t been following social media techniques applied by the big auto-makers, here’s a refresher. Chevrolet was considered late to the social media party two years after Ford found early success that continues today. But this year, Chevy was declared SXSW’s big marketing winner by blogs, Twitter users and local outlets like the Austin Statesman.
Perhaps this newly aggressive social media approach was developed in support of the upcoming soft launch of the Chevy Volt in late 2010 (Chevy’s new attempt to reach the under-34 set)? Whatever the motivation, Chevy has a strong Twitter presence, has been engaging robustly on Twitter and Facebook, and activated on-site vehicles with QR codes at SXSW (a bar code that you scan with your mobile device to learn more about that product) to drive users to a microsite. But the biggest news to date was “Chevrolet’s SXSW Road Trip Challenge,” a social media marketing competition they sponsored earlier this month. Read the rest of this entry »
We’re a month into the New Year and the new decade. Even if we’re heading out of the recession, we are certainly not out of the turbulence. And since we’ll be unable to predict when and where things are going – uncertainty is reigning – we’ll have to get really good at adapting, and adapting quickly.
Jeff Immelt has said that beyond this recession we’ll be in the “reset” economy. A big question for us here at Pinstripe and for our clients is “how do we break away from the ‘sea of sameness’ and excel under a new and ever changing set of conditions? How do we differentiate? How do we create distance between ourselves and our competitors in the market for talent and in the markets we serve?”
Well here’s something to consider … the markets for talent are viewed as mature markets and over time it becomes harder and harder to differentiate. When that happens, we encounter something called the “Good Enough Line.” Have you ever heard the saying “Too often ‘good’ is the enemy of the ‘best’”? That’s exactly what happens … “good enough” becomes just that, and incremental value gets hard to “sell”. So how do we break through the “Good Enough Line”? We have to get and stay laser focused on bringing recognizable and relevant value to candidates in a way that matters to them. If we don’t, we won’t break through that line. Think of it as a glass ceiling – we can see above it, but can’t get through. Read the rest of this entry »
Continuing the theme of my last post, I’d like to talk about the fact that there’s an art and a science to racing in the rain; just like business, just like entrepreneurship, and just like HR in today’s climate. It’s about the hard stuff and the soft stuff. And more than that, it’s about “hardwiring” the “soft stuff.” And from now on, when I use the expression “Racing in the Rain” I mean operating in today’s shifting markets and competitive landscape as an entrepreneur, business or HR leader.
The art of racing in the rain is getting the driver and the car to perform as if it isn’t raining! When you can drive like the track isn’t wet, when everyone else is driving like it is … you’ll win. It’s as simple as that… or as complex.
You see, most drivers are afraid of the rain. Rain amplifies mistakes and water on the track makes things unpredictable. Here are a few more final lessons from the book “The Art of Racing in the Rain” I’d like to share: Read the rest of this entry »
“The Art of Racing in the Rain” is a fable couched in the storylines of a young family, a dog who is seemingly part human, and the thrill of racing. While it’s a piece of nonfiction, it offers many lessons for life and business.When you “read” this book, you’ll laugh, cry, sigh, and reflect. You’ll contemplate our limitations, our great capacity, our dreams and the days that make up this remarkable journey. This book isn’t just about racing, but about the added challenge of racing in the rain. And that’s like being an entrepreneurial company racing to achieve a growth agenda, while operating in the environment we’ve confronted during the past 18 months! It’s also a bit like trying to succeed as an HR Leader, while working in an organization with shifting fortunes, priorities, markets and competitors. Read the rest of this entry »
Another set of predictions are coming your way… my guess is that there are tens of thousands of pages of them for you to choose from, so here’s my take on 2010. The first is that it IS NOT just a “new year” – it is the beginning of a “new decade,” and I believe we need to think in short, medium and long term ways both to “kickstart” 2010 and to invest in our visions for 2020.
There’s been a huge downsizing in HR and talent acquisition, and we will not see employment levels come back to the way they were. Employer engagement levels are at an all time low. Almost 60% of individuals polled claim they will look for a new opportunity as soon as the economy turns around. We are confronting a looming crisis in organizational capability – and thus in HR – when the recovery takes hold. And this can be a GOOD thing if you prepare for it and take advantage of it. Read the rest of this entry »
A couple of weeks ago we had the privilege of hosting a group of clients and other HR professionals for an exclusive preview of Nilofer Merchant’s upcoming book “The New How.” Attendees enjoyed great dialogue, intriguing thoughts and the chance to rise above the day to day details and take a bigger picture view of what looms on the business horizon.
The New How by Nilofer Merchant
What struck me in Nilofer’s visionary presentation is the hypothesis that yesterday is gone; normal is anything but; and tomorrow will bring a “new normal” that many of us aren’t expecting. Over the next couple of posts, I’ll outline more of the key takeaways, but here are two I’d like to touch on now: Read the rest of this entry »
A couple of days ago I asked all my HR friends on Twitter: “What’s the simplest definition of brand you have heard” and the best response I got was, “What people think when they think of you.”
Underscoring the importance of branding is the recent news from Europe that Publicis won the RBS recruitment advertising account in a hotly contested RFP. The business will be handled by Publicis “Engage”, a brand new recruitment and employment branding entity. This is the second time in a month that a well-known brand opted for a non-traditional firm to handle its recruitment (McDonalds/VCCP). This might signal a trend, which I, for one, am in favor of, that employers reviewing their future employment strategies and branding are taking a “consumer” approach! It’s a great time to be focusing on branding and engagement challenges and opportunities.
We are more than halfway through 2009 now, and as I reflect back, it’s been about a year since the economy started to really slip. It’s been a privilege to work alongside all of our clients — some of whom have experienced “downs,” and some, “ups” — during this trying time. We have seen a number of new clients join us in the past six months, and we are starting to see glimmers of greater activity as we settle into Q3.
The current economic turbulence has been as much an opportunity for redefinition as it has been a challenge. I really believe that the winning equation is one that maximizes the power of collaboration and adaptation. We’ve been able to adopt new models for partnership to weather variances in economic conditions, and that’s part of what the value proposition of outsourcing is about. RPO empowers moving fixed costs to variable costs; flexibility and agility in HR service delivery models and costs; and acceleration of change. Read the rest of this entry »
Over the span of two decades, in every role she has played throughout her career--CEO, operator, strategist, leader--Sue Marks has embodied a focus on the future and remained an industry visionary and thought leader.